Banning & Blocking

1- Banning Terms:

You will find below list of violations which if you commit one of them, your agency will be banned for 10 day:

As a punishment, your agency will be banned for 10 days and its trips will not be shown for the travelers.
During the banning period, the host must solve, correct and modify the problem that caused the ban.
In case the problem which caused the ban won’t be solved, the ban will be extended to 20 days then blocking your agency.

You will find below list of violations which if you commit one of them, your agency will be banned for 20 day:
2 times trip cancellation by the Host.
2 times fake or fraud 1 or more elements of a published trip.
2 times not implementing 1 or more elements of on-going trip.
2 times ignoring messages/calls from our team.
2 times misbehavior with the travelers.
2 times mess/delay to attend on time to meet travelers.
2 times violating safety policy regarding ID and Uniform..etc.
2 times ID or T-Shirt loss.
2 times using ID or T-shirt with another agency.

As a punishment, the agency will be banned for 20 days and its trips will not be shown for the travelers.
During the banning period, the host must solve, correct and modify the problem that caused the ban.
In case the problem which caused the ban won’t be solved, the agency will be blocked.

2- Blocking Terms:

You will find below list of violations which if you commit one of them, your agency will be blocked:

Black listing the host, plus preventing re-registering again or joining as a staff member with other agencies.
Host has to ship back all agency IDs, otherwise this will be deducted from the insurance deposit.
Our team will close your agency and invoicing all the agency revenue, expenses, compensations, violations, insurance deposit then transferring it within 10 days.

Traveller